Delivery & Returns
UK standard delivery is now Free throughout the site.
We dispatch all orders on a first come first served basis so whether you take the Free standard delivery option or the Priority delivery option (£4.95) your order will be treated with the same importance by us. The speed of the delivery option used does vary between services so if you need something really fast it's best to go for the Priority option.
Standard UK Delivery.
Your order will usually be received within 5 days of your order being placed. If you require your order in a special hurry or next day delivery we can offer you the priority delivery upgrade for £4.95 (see below).
UK Priority Delivery Upgrade £4.95
If you need your order in record time we can usually do that for you. Next day delivery is available on most items if you order before 2pm but it is advisable to call our sales office to check availibility in your area if you require this service. Priority delivery is available as an option when you go through the checkout.
Delivery times are not guaranteed*
Channel Islands and Isle of Man.
Orders under 2kg will be sent according to our standard UK rates, however orders over 2kg will need to be sent by courier which can be expensive and will incur delivery charges. Please contact us for details.
We ship worldwide on orders up to 2kg in weight. Above 2 kilo's we currently only deliver to Europe, Australia, USA, Canada. The checkout is configured to try to provide an accurate delivery price when you process your order however if you are placing a large order and the delivery seems high please contact us listing the products you wish to order and your delivery zip code and we will run a quote through manually to make sure we are quoting the best price. As some of our products are large / fragile or are unusual shapes, we reserve the right to cancel any orders for products we feel wouldn't survive International delivery. To discuss your special order or shipping requirements please call us on +44 (0) 1302 867272
If you are not happy with your purchase for any reason, please return it to us within 14 days. We will process a full refund provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund return postage costs unless an item arrives damaged.
Prices include Vat where applicable. Vat Registration number GB 932392130